Hey, I’m Susan Boles!

CTO. CFO. COO. Integrator. Project Manager. Growth Architect. And all-around business operations expert.


I take agencies & consultants from digital duct-tape and WD40 to smoother-than-a-Mercedes-Benz operations.

Systems and automation are my thing. I’ll totally fangirl over the latest feature addition to Accelo or ClickUp and I can go down the rabbit hole debating one accounting software over another (Xero rules, Quickbooks drools…)

That’s how I take bottlenecked, backed-up companies from tangled, manual mess...to running so smoothly no one would ever know you just spent the last 3 weeks on vacation.

My Philosophy is quite simple:


I believe in finding better ways to manage and run your company — not just hiring more hands to help juggle the pieces.


If you work with me...

  • You won’t need a VA to manage your paperwork...because we’ll automate that paperwork out of existence.

  • You won’t need to oversee and gatekeep every. single. project. ...because we’ll eliminate that bottleneck and create processes for your team to follow.

  • You won’t have to worry about project management and getting things done...because you’ll no longer be the only one making decisions.

  • You won’t have to spend hours wrestling with 3 different systems to get your quarterly financial report...I’ll automate that too -- and handle any software transitions you need along the way.

You’ll finally be able to see that path to 2x revenue...because your company will be set up to grow without you having to work more.


I’ve built, researched, and implemented software and other systems for a huge variety of organizations – from the US military to major universities, small retail shops, and marketing agencies. I’ve managed annual budgets of $100M+ and departments of 370+ people.

In short: I know operations. It’s been my entire career.

And I have a knack for seeing through the mess to find order.


Let me help you build a business designed to grow.